Política de Privacidad

1. El Alcance

1.1 This policy describes the types of personal data the Company collects about natural persons, including how that data is processed, shared with third parties, and protected.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly through additional information we hold or have access to.

1.3 En esta Política, "tratamiento" se define como cualquier operación que implique el uso o la recopilación de Datos Personales, incluida su gestión, estructuración y almacenamiento.

Nuestros servicios están destinados al público en general y no están diseñados para personas menores de 18 años. No recopilamos intencionalmente información de menores de edad ni les permitimos utilizar nuestros servicios. Si llegamos a tener conocimiento de dicha información, procederemos a eliminarla a la mayor brevedad posible.

2. Qué Datos Personales Tenemos Sobre Usted

When you access our services, channels, or website, we collect your Personal Data. In certain circumstances, we may also ask you to provide Personal Data directly.

In some cases, we collect your Personal Data by analysing how our Services and service channels are used, or by receiving your information from third-party partners.

3. Sin Obligación de Divulgar Información Personal

You are not required to provide us with any personal data. However, withholding certain personal data may prevent us from delivering our Services or granting you access to the website.

4. Qué Datos Personales Recopilamos

The information we collect is non-personal and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis for each purpose.

5.3 Contact us by email for more details on the processing carried out to safeguard legitimate interests.

5.4 Below is a list of the reasons and legal bases on which we may use the information you provide to us:

6. Transferencia de Datos Personales a Terceros

6.1 The Company may also share Personal Data with third-party service providers, including hosting providers, IP address storage services, and user experience analytics providers.

You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have supplied to us. Your Personal Data will be subject to the privacy policy of each respective platform. Your Personal Data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and optimise the products and services it offers to clients.

Where necessary to protect the rights or assets of third parties, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or buyers, with the Company's lenders, or with any other entity within the group in connection with a transaction — including the transfer or sale of assets belonging to the Company or any group entity — or as part of any merger, restructuring, consolidation, or insolvency proceeding involving the Company or any other business within the group.

7. Cookies y Servicios de Terceros

Third-party services — such as advertisers on our website or data analytics providers — may also use cookies or similar tracking technologies.

7.2 Cookies are small text files placed on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise the products and services shown to you. Cookies are also used for statistical and analytical purposes.

7.3 Some cookies used on this website are session cookies. These are temporarily stored on your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies help the website recognise you as a returning user and enable you to access the site again without starting from scratch.

7.5 Please be aware that disabling cookies may cause certain features or functions of the website to not work as intended, or to stop working entirely.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Retención de Datos Personales

The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, policy, or order.

We will share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.

8.3 We periodically review the Personal Data we hold to confirm it is no longer needed.

9. Transferencias Internacionales

9.1 Your personal data may be transferred to other countries or to international organisations. The Company takes all necessary measures to protect the personal data you provide and to ensure that those who handle it respect your rights and have access to effective legal remedies.

9.3 The Company can provide information about the security measures it uses to protect Personal Data transferred to third countries or international organizations. To request this information, contact: support@fuentevaloreza.com

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate technical and organisational measures to protect Personal Data against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will remain free from security vulnerabilities. We are not liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including any Personal Data disclosed due to transmission errors, unauthorised third-party access, or other causes beyond our control.

10.3 En determinadas circunstancias, podemos estar legalmente obligados a facilitar sus Datos Personales a terceros, como las autoridades públicas. En tales casos, no controlamos el nivel de seguridad que dichos terceros aplican a sus Datos Personales.

Transmitting personal data over the internet carries inherent security risks. The Company cannot guarantee the security of any personal data you send to us online.

11. Hipervínculos a sitios web de terceros

The website contains links to third-party sites and applications that are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by those sites or applications. This Policy does not apply to actions taken through them.

When accessing third-party websites or applications, review their privacy policies before using their services. Exercise caution when sharing any personal data with them.

12. Modificaciones a Esta Política

This Policy may be updated at any time. Any changes will be reflected in the updated Policy published on our website.

12.2 When significant changes are made to this Policy, we will notify you through appropriate channels and post an announcement on our website.

12.3 Unless otherwise stated, any amendments take effect upon publication of the revised Policy.

13. Sus Derechos

You have the right to request that we verify the accuracy of the Personal Data collected about you, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how your personal data is processed.

If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address listed below.

13.3 Derechos de acceso La Empresa puede verificar la exactitud de los Datos Personales que se están procesando sobre usted. En tal caso, usted tiene derecho a acceder a dichos datos. La Empresa proporcionará una copia electrónica de los Datos Personales que se estén procesando y podrá cobrar una tarifa razonable por copias adicionales. Los datos se pondrán a disposición en formato electrónico si así lo solicita. El derecho de acceso a los Datos Personales no debe vulnerar los derechos y libertades de terceros. Si una solicitud resultara perjudicial para los derechos o libertades de otra persona, la Empresa podrá denegarla o limitar su alcance.

13.4 Right of Rectification The Company has the right to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of personal data concerning you that is based on legitimate interests pursued by us or by a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restricciones de procesamiento Si tiene dudas sobre la exactitud de sus Datos Personales, puede solicitar a la Compañía que limite su procesamiento. Una vez solicitada la restricción, sus Datos Personales solo podrán conservarse con su consentimiento, para establecer, ejercer o defender derechos legales, para proteger los derechos de otra persona física, o cuando exista una razón de interés público significativo en la Unión Europea o en un Estado miembro.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access and review the personal data you have provided to the Company. You may request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not override the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to any use of your Personal Data based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we can demonstrate compelling legitimate grounds for processing your Personal Data, we may continue to do so unless you can show that your rights, freedoms, or interests override those grounds, or that the processing affects the exercise, establishment, or defence of legal claims. With respect to direct marketing, you have an unconditional right to object at any time to the processing of your Personal Data.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point. You also have the right to lodge a complaint with the relevant supervisory authority — specifically, any authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. Please note that EU and Member State laws may limit the rights described in this section 13 as they apply to your Personal Data.

13.10 We will provide the information requested under the rights set out in section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. We will notify you of any extension, and the reasons for it, within one month of receiving your request.

Subject to Article 13 of the applicable law, information requested under your rights will be provided free of charge. Where a request is unfounded or excessive — particularly where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or notifying you of the action taken. We may also choose to refuse to act on the request.

If we have reasonable doubt about the identity of the person who submitted your request, we may ask you to provide appropriate means of verification.